Privacy Policy

Introduction

This Privacy Policy outlines how Chat Urge ("we," "us," or "our") manages your personal information when you access or use our website and services. We are committed to safeguarding your privacy and ensuring the security of your personal data.

1. Information We Collect

1.1. Personal Information: When you use our services, you may provide us with personal information such as your name, email address, phone number, and other contact details. This information is essential for account creation, personalized user experiences, and communication.

1.2. Usage Information: We collect data about your interactions with our services, including your IP address, browser type, device information, and the pages you visit. This helps us understand how users engage with our platform, improve user experience, and troubleshoot technical issues.

1.3. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your usage and preferences. Cookies enhance your browsing experience, customize content, and provide insights into user behavior, allowing us to optimize our services.

2. How We Use Your Information

2.1. Providing Services: Your personal information is used to provide, maintain, and improve our services. This includes account management, customer support, and enhancing the overall functionality of our platform.

2.2. Communication: We may send you service-related notifications, updates, and promotional information. This ensures you are informed about important service changes, new features, and relevant promotions.

2.3. Google Analytics for Marketing: In addition to improving our services, we use Google Analytics to collect and analyze usage data for marketing purposes. This helps us tailor our marketing efforts, target relevant audiences, and optimize the effectiveness of our campaigns.

3. Data Security

We take data security seriously and implement robust measures to protect your personal information. Our commitment to your privacy extends to not saving or collecting any data for our clients' security. The confidentiality and integrity of your data are of utmost importance to us.

4. Sharing Your Information

4.1. Payment Processing: For financial transactions, we collaborate with Stripe, a trusted payment processing company. Stripe may collect and store payment-related data in accordance with their privacy policies. For more details, please refer to the Stripe Privacy Policy: https://stripe.com/us/privacy.

4.2. Legal Obligations: We may disclose your information when required to comply with applicable laws, regulations, or legal processes. This includes responding to lawful requests from government authorities or as necessary to protect our rights, users, and the public.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@chaturge.com.

This Privacy Policy is subject to periodic updates, and any changes will be reflected on our website. Please review this policy regularly to stay informed about how we collect, use, and protect your information.